Privacy Policy

Privacy Policy — Telelica

Last updated: January 1, 2026

Telelica ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights.

1. Information We Collect

1.1 Information You Provide

• Account information: Name, email address, phone number
• Payment information: Billing details processed via our secure payment provider. We do not store full card numbers.
• Support communications: Messages sent to [email protected]

1.2 Information Collected Automatically

• Usage data: Pages visited, features used, session duration
• Device information: Device type, operating system, app version (IBO Player)
• IP address: Used for region detection and fraud prevention
• Cookies: Session cookies for authentication; analytics cookies for service improvement

2. How We Use Your Information

• Deliver the Service and manage your subscription
• Process payments and send receipts
• Provide customer support
• Improve the Service through usage analytics
• Prevent fraud and abuse
• Comply with legal obligations

We do not sell, rent, or trade your personal data to third parties.

3. Data Sharing

We share your data only with payment processors, infrastructure providers, and legal authorities when required by law.

4. Data Retention

Data Type	Retention Period
Account data	Duration of subscription + 90 days
Payment records	7 years (legal compliance)
Support tickets	2 years from resolution
Usage/log data	90 days rolling

5. Your Rights

You may request to access, correct, delete, or export your data by contacting [email protected]. We will respond within 30 days.

6. Data Security

We implement TLS/SSL encryption, encrypted storage, access controls, and regular security reviews.

7. Children's Privacy

The Service is not directed at children under 13. We do not knowingly collect data from minors.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted at https://telelica.com/privacy.html.

9. Contact

Email: [email protected]
Website: https://telelica.com